Recently, an OMAAT reader recounted a difficult experience during a United flight, sparking a conversation about how to deal with scenarios where a seatmate is unable to comfortably fit in their assigned seat. The reader, who typically flies in economy, faced a situation with an overweight passenger encroaching into their space, with the armrest unable to be lowered. Since the flight was fully booked, there was no possibility to change seats. The reader voiced their irritation regarding airlines not enforcing regulations that necessitate larger passengers to buy two seats.
United Airlines has established a clear policy for passengers of size, stating that if an additional seat is not available, the affected passenger must switch to a flight with available seats, with meal and hotel vouchers provided if needed. The reader feels that airlines should firmly enforce these rules to avoid discomfort for fellow travelers.
Addressing this situation is complex. One option is to tolerate the discomfort, although that’s not preferable. On the other hand, discreetly approaching a flight attendant to explain the situation is another possibility, though it might be somewhat uncomfortable. This could lead to the passenger of size being asked to leave or the reader being offered an alternative flight. It’s essential to approach the matter with sensitivity, engaging airline personnel rather than confronting the passenger directly.
In the end, the optimal strategy is to discreetly involve a flight attendant, requesting them to apply the airline’s policy. While it may still feel uncomfortable, it is a reasonable request, and passengers should not feel guilty for pursuing a solution. What do you believe is the best way to handle such scenarios?