Tag: corporate communications
Hyatt CEO Shares Encouraging Member Responses on Points Reduction
Hyatt’s CEO Mark Hoplamazian recently spoke about the contentious modifications to the World of Hyatt loyalty program during an interview with the Wall Street Journal. The program’s latest devaluation, which led to a rise in peak season award pricing by as much as 67%, has caused dissatisfaction among members. Nevertheless, Hoplamazian asserted that the overall…
