Tag: customer service
The Significance of Giving Feedback When Exiting Hotels
I’ve discussed [how to address complaints to hotels for the best results](https://onemileatatime.com/guides/how-to-complain-hotel/), particularly when things don’t go as expected. However, in this article, I want to tackle a related subject that’s slightly different — under which conditions is it beneficial to provide feedback upon checking out of a hotel (well, [assuming you do check out](https://onemileatatime.com/insights/check-out-hotel/))?…
Singapore Airlines Traveler Distressed After Not Receiving Complimentary Birthday Cake
In the aviation sector, prioritizing customer service and ensuring passenger satisfaction are essential. Singapore Airlines, famous for its outstanding service, recently encountered an unusual complaint that underscores the difficulties of upholding elevated standards. This situation involves a passenger’s request for a free birthday cake, which was turned down due to the airline’s regulations. Passenger upset…
