Tag: employee engagement

  • Revamping American Airlines’ Culture: A 20-Minute Makeover

    Revamping American Airlines’ Culture: A 20-Minute Makeover

    **American Airlines’ Endeavor for Excellence: Tackling Service Discrepancies** American Airlines is striving to reinvent itself as a premium airline to boost its financial success. This strategic evolution seeks to appeal to more refined travelers willing to invest in enhanced service and amenities. Nevertheless, a major challenge in this transition is the variability in service offered…