Tag: hotel staff
Assessing Marriott’s Digital Tipping Functionality Within the App: Frustration or Advantage?
In late 2025, Marriott rolled out a novel function in its mobile app designed to streamline the tipping process for hotel personnel, a development that has generated varied reactions. The Digital Tipping feature enables guests to express gratitude by tipping hotel staff directly through the app. This function, accessible at most locations in the United…
