Tag: loyalty fees
Hilton Lowers Loyalty Expenses for Hotel Operators, Adversely Affects Hilton Honors Members
Hotel Patrons: The Commodity in the Hospitality Sector In the hospitality sector, a prevalent misunderstanding among hotel patrons is that they are the principal clients of large hotel chains. The truth, however, is that hotel proprietors are the real clients, while patrons and loyalty program participants represent the “commodity” being promoted to these proprietors. This…
