Tag: passenger experience

Alaska and Hawaiian Airlines Introduce New “Premium Reserve” Premium Economy Section
Alaska Air Group has revealed a set of improvements to passenger experience, emphasizing the premium offering that has become standard in the industry. A notable change is the launch of a premium economy section, named Premium Reserve, to be featured on Alaska Airlines and Hawaiian Airlines. This service will be available on Alaska’s Boeing 787s…

Hawaiian Airlines Unveils New A330 Business Class Suites and Enhanced Premium Economy Choices
Alaska Airlines has revealed a range of improvements aimed at enhancing passenger experiences, particularly in the premium sector. A notable change pertains to Hawaiian Airlines’ Airbus A330 fleet, which is set to undergo a thorough cabin renovation beginning in 2028. The 24 A330-200s, with an average age of 13 years, will experience a complete interior…

Philippine Airlines’ A330 Business Class: An Assessment of the Seat Comfort
**Philippine Airlines: A Nomination for the Most Uncomfortable Flat Bed Business Class Seat** Philippine Airlines’ business class accommodations on the Airbus A330 have generated notable discontent, with travelers deeming them the “most uncomfortable flat bed business class seat provided by a full-service airline.” The seats have been characterized as lacking in comfort and featuring poor…


