Tag: reservation
Marriott Transferred My Booking to a Different Hotel and Refused Its Reservation Assurance
In October 2025, I made a one-night reward reservation using 37,000 points for Thursday, June 25, 2026, in NYC at the Sheraton Brooklyn. Upon my late evening arrival, the check-in staff informed me that there were no rooms available with operational air conditioning and suggested I be walked to the Aloft next door. Given the…
