Tag: service
KLM Launches Buy On Board Service in Regional Economy, Creating Discontent for Unexpected Reasons
Among the “big three” European airline conglomerates, Air France-KLM has been the most liberal with its included amenities in short haul economy. Both Air France and KLM have provided complimentary beverages (including beer and wine) along with snacks in short haul economy, unlike International Airlines Group (IAG) and Lufthansa Group. Recently, both Air France and…
A Comprehensive Examination of Saudia’s 787 Business Class Journey: Adjustments and Insights
Hello from Saudi Arabia! I just took a Saudia Boeing 787-10 business class flight lasting 5 hours and 20 minutes from Amsterdam (AMS) to Jeddah (JED) as part of my review journey. I’ll get straight to the point — this flight left me utterly amazed at its quality. If you can overlook the absence of…
Encalm Xenia Lounge at Delhi Airport: An Experience Worth $125
During my ongoing review journey, I encountered a lengthy layover at Delhi Airport (DEL). In a prior entry, I discussed my impressions of the remarkable Air India First Lounge. While at the airport, I realized I had to finally experience the Encalm Xenia Lounge, which launched in late 2025. I had received numerous positive remarks…
A Glimpse into the Charming Air India First Class Lounge in Delhi
Greetings from India, as I find myself amidst a review journey. Following my business class escapades with Turkmenistan Airlines on the 777 and 737, it’s now time to experience Air India’s 777 first class from Delhi (DEL) to Frankfurt (FRA). I must confess, my main reason for choosing Air India wasn’t purely the flight itself…
