Terms and conditions

CONTACT DETAILS

E-mail: [email protected]

Correspondence Address: Bulevar Mihajla Pupina 10A – I/12, Belgrade, Serbia

WEBSITE USAGE / ACCEPTANCE OF TERMS

Accessing, visiting, or using the website https://countertour.com implies acceptance of the terms and conditions listed below. To be informed about all the terms of use of this site, please read all the following sections.

Please read the terms and conditions carefully each time you use this site. Continuing to use the site implies your acceptance of them.

COPYRIGHT

The entire content of the website is the property of the Owner and is protected by copyright law. Using any elements found on the site without the written consent of the Owner, except for commercial purposes, will result in the consequences provided by the legislation in force. To report any infringement regarding copyright law, you can contact us by e-mail at [email protected].

DESCRIPTION OF SERVICES

countertour.com provides the information contained on the website strictly for general informational purposes and does not guarantee their accuracy. The information is made available to you free of charge and does not involve any compensation from you.

SUBSCRIPTION / UNSUBSCRIPTION

By entering your e-mail address in the “Subscribe” section, you agree to receive periodic newsletters, with general informational content, as well as the processing of your personal data collected by the website owner.

To unsubscribe from our list and stop receiving future communications, please click on the unsubscribe link found at the bottom of the received newsletter.

Anyone has the right to object, for legitimate reasons, to the processing of data concerning them. To exercise these rights, you can send a written, dated, and signed request to our office in Bucharest, Bulevardul Basarabia no. 96B, Commercial Space no. 1, ground floor, Office no. 1, sector 2.

DISCLAIMER

countertour.com cannot be held liable in any way for any losses or damages that someone might suffer as a result of using the information presented on this website. countertour.com assumes no responsibility for the content of any material presented on this site. These are presented for informational purposes.

PERSONAL DATA PROCESSING

According to the requirements of Law No. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented, combined with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, countertour.com has the obligation to manage safely and only for the specified purposes, the personal data you provide about yourself.

What data do we collect?

We collect the following types of personal data:

(a) information about your computer and about your visits to and use of this website, such as your IP address, geographic location, browser type, duration of visit, and number of pages viewed;

(b) information that you provide to us for subscribing to the website’s newsletter, namely your e-mail address.

The purposes of data collection are:

(a) administering the website;

(b) improving your browsing experience by personalizing the website;

(c) enabling the use of the services available on the website;

(d) sending general (non-marketing) communications to you;

(e) responding to your questions and complaints or about you regarding the website.

By completing your data in the subscription form, you declare that you accept your e-mail address to be included in the countertour.com database and expressly consent to it being stored, used, and processed by countertour.com, its affiliates, and collaborators for the performance and/or execution by countertour.com, its affiliates, and collaborators of sending you general and informational communications regarding other websites managed by the same operator.

We will use personal data only for the purpose for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use the personal data for another purpose, we will notify the data subject and explain the legal basis that allows us to do so.

Data Security

We have implemented appropriate security measures to prevent the accidental loss, use, or unauthorized access of your personal data, alteration, or disclosure. Additionally, we limit access to personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process personal data according to our instructions and are subject to a confidentiality obligation.

We have implemented procedures to deal with any suspected personal data breach and will notify the data subject and any applicable regulatory authority of a breach where we are legally required to do so.

The duration of personal data processing is between the date you gave your consent and the date by which the identified purpose will be fulfilled or until you exercise your right to delete the data and the right to object to processing.

Unsubscription Information

To unsubscribe from our list and stop receiving future communications, please click on the unsubscribe link found at the bottom of the received newsletter.

We specify that your data will not be transferred outside the European Union, and if we do so, we will obtain your prior consent and provide sufficient guarantees.

By reading these Terms and Conditions, you acknowledge that you are guaranteed the rights provided by law, namely:

Request access to personal data (known as a “data access request”). This allows the data subject to receive a copy of the personal data we hold and to check that we are lawfully processing it.

Request the correction of personal data that we hold. This allows the data subject to have any incomplete or inaccurate data we hold corrected, although we may need to verify the accuracy of the new data provided to us.

Request the deletion of personal data. This allows the data subject to ask us to delete or remove personal data where there is no good reason for us to continue processing it. They also have the right to ask us to delete or remove personal data where they have successfully exercised their right to object to processing (see below), where we may have processed their information unlawfully, or where we are required to delete personal data to comply with local law. However, we may not always be able to comply with a request for deletion for specific legal reasons that will be notified, if applicable, at the time of the request.

Object to the processing of personal data where we rely on a legitimate interest (or those of a third party) and there is something about the particular situation that makes the data subject object to processing on this ground, as it impacts their fundamental rights and freedoms.

Request restriction of processing of personal data. This allows the data subject to ask us to suspend the processing of personal data in the following scenarios: (a) if they want us to establish the data’s accuracy; (b) where our use of the data is unlawful, but they do not want us to delete it; (c) where they need us to hold the data even if we no longer require it as they need it to establish, exercise, or defend legal claims; or (d) they have objected to our use of their data, but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of personal data to the data subject or a third party. We will provide the data to the data subject or a third party they have chosen, in a structured, commonly used format. This right applies only to automated information that the data subject initially consented for us to use or where we used the information to perform a contract with them.

Withdraw consent at any time where we rely on consent to process the personal data. However, this will not affect the lawfulness of any processing carried out before they withdraw their consent. If the data subject withdraws their consent, we may not be able to provide certain products or services to them.

Based on a written, dated, and signed request sent to the address Bucharest, Bulevardul Basarabia no. 96B, Commercial Space no. 1, ground floor, Office no. 1, sector 2, you can exercise the above rights free of charge.

APPLICABLE LAW. DISPUTES

The applicable law is Romanian law. For any conflict arising between the Owner of the website and the Users of the website, an amicable resolution will be attempted. If this is not possible within 30 days, the dispute will be resolved by the court in the territorial jurisdiction of the Owner’s registered office.

If a data subject believes that we have not fulfilled any of our legal obligations regarding personal data, they have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) (www.dataprotection.ro, [email protected]). However, we would appreciate it if you would give us a chance to address your concerns before contacting the competent authorities, so please contact us first.

FINAL PROVISIONS

countertour.com reserves the right to modify its policy and terms of use of the website without prior notice.