Marriott Hotels revealed in 2024 a collaboration with Sonder, renaming the apartment lodging service as Sonder by Marriott Bonvoy. Yet, in November 2025, Marriott abruptly ended the collaboration, instructing all guests to leave Sonder properties immediately. The consequences exposed that Sonder had failed to meet payment obligations to Marriott and had entered bankruptcy within 48 hours. Sonder’s CEO, Janice Sears, attributed the financial downfall to the integration difficulties with Marriott, mentioning unforeseen expenses and drops in revenue. The Chapter 7 bankruptcy filing indicates that Sonder will liquidate, canceling all upcoming reservations. Marriott is aiding customers who made reservations through their site, but Sonder users are required to seek refunds via their banks. This unexpected conclusion underscores the uncertainty surrounding Sonder’s attractive apartment-style lodging options.
The Controversial Disjunction Between Sonder and Marriott Hotels